Consolidates incidents, alerts, maintenance windows, and anomalies into a single dashboard view.
Unmatched Visibility and Transparency
CloudVantage combines automation, AI, and comprehensive IT governance in one easy-to-use management platform.
An MSP that wants you to see what's "under the hood?" Imagine that.
Think of CloudVantage as the "anti-blackbox." Our centralized cloud management platform is purpose-built, not off-the-shelf, and provides visibility and transparency into your system health. CloudVantage delivers actionable performance insights, integrated security, and service orchestration across private cloud, AWS, Azure, and Googe Cloud.
Transparency
Gain visibility across your entire enterprise landscape and peace of mind, knowing you can validate system health, performance and security from one platform.
Simplicity
User friendly dashboards, custom reporting, and an adorable AI assistant – Astro – to help you get answers quickly and look good in front of your board of directors.
Cost
Many MSPs will charge an additional fee or subscription for a tool like CloudVantage. Not Protera – we want our clients to have the same insights we do, right at their fingertips.
How we do IT
Protera's industry-leading cloud and customer experience platform, CloudVantage, incorporates automation and AI to deliver actionable performance insights, integrated security, and service orchestration across private and public clouds.
CloudVantage provides visibility into ticketing history and status, support request reports and status, event aggregation with a chronological stream of events for past and present activity, an event calendar that includes change windows and patching cycles, asset inventory for devices managed by Protera, patching status, FinOps data, and SAP Watchdog monitoring data.
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Custom built & continuously improving
CloudVantage is not an "off-the-shelf" tool. The Protera team deploys hundreds of releases each month to enhance our CloudVantage platform and automate common SAP, infrastructure, database, and network tasks.
We are an engineering-powered organization that is continually incorporating innovation into our delivery model for true continuous improvement.
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24x7 visibility
Protera CloudVantage enables the best operating experience by eliminating the ‘black-box,' monolithic management of the past. No more losing sleep, wondering about the health of your IT systems. Stop counting support tickets and start counting sheep.
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White glove support
Beyond the self-service view of the health and status of your managed systems, Protera's Client Success Manager also provides detailed reporting on cloud spend and capacity, security best practices, FinOps recommendations, and more on a monthly basis.
Real-time tracking of cloud spend, by system, with an intuitive UI—allowing continual optimization and cost control.
Simplified support catalog, customized for your needs, to submit cases and requests with one click.
Quick view of aggregated ticket information, device updates, approvals, and notifications.
Coalesced view of incidents, cases, and requests with priority rankings, daily counts, and urgency.
Simplified support catalog, customized for your needs, to submit cases and requests with one click.
Detailed data about patch status across your systems with overall compliance and time stamps.
Full visibility into security management and monitoring including automated alerts, security events & vulnerability reports.
Trust but verify.
You instill a lot of trust in your MSP, but sometimes it's nice to see their work in action.
CloudVantage's unmatched, round-the-clock visibility and transparency into your enterprise performance gives you peace of mind and assurance that Protera isn't just checking a box, we're proactively alerting, constantly optimizing, and working hard to streamline processes and cut costs in the cloud.
Your entire enterprise at your fingertips.
Support, operations, and security all in one single, intuitive experience.
Consolidating key functions into one interface, CloudVantage enables faster decisions, reduces complexity, and ensures you have complete visibility across your systems. From streamlined case management to real-time cost and security oversight, every feature is designed to optimize performance and control.
- Aggregated ticket information, device updates, approvals, and notifications
- Visual mapping of CMDB systems and dependencies
- Time stamped compliance for patch management
- Real-time cloud spend and cost optimization
- Security events, alerts, and vulnerability reports
We're spending how much on cloud compute?!
Protera offers optimizations and recommendations that can save your company thousands.
Leverage CloudVantage for real-time consumption insights and actionable FinOps recommendations. Drill-down features and customizable reporting offers visibility and control to understand intelligent resource optimization and smart capacity planning. Translation? You're saving a boatload of budget.
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Real-time consumption data
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Detailed monthly reporting
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Resource optimization
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Right-sizing recommendations
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Capacity planning
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AI-based anomaly detection
I just want an up-to-date patch report. Is it really that hard?
With CloudVantage, you can understand patch compliance and security reports within a few clicks.
Quickly and easily review historical patch compliance scores and security reports. Evaluate your risk analysis and mitigation assessments from one simple interface.
- Historical patch compliance scores
- Security and threat analysis
- KB and CVE details
- Gap analysis
Astro is your companion for delivering clarity quickly.
Streamline everyday tasks from monitoring health status to reviewing financial operations.
Astro is CloudVantage’s AI-powered assistant designed to simplify system, process, and ticket management through natural language queries. Instead of sifting through multiple entries or technical reports, users can ask questions conversationally and receive precise, actionable insights.
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Ticket Summary: Quick health checks on systems, processes, or tickets.
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EWA Reports: Targeted insights without days of manual analysis.
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SAP HotNews: Fast impact checks for critical SAP Notes.
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FinOps: Mid-month cloud spend updates in seconds.
Cloud & UX Platform
Protera developed an industry-leading cloud and customer experience platform, CloudVantage, which incorporates automation and AI to deliver actionable performance insights, integrated security, and service orchestration across private and public clouds.
Partner, Not Provider
Protera establishes a true partnership with our clients—we strive to become an extension of your IT team. We are not “order-takers”—we believe in proactive governance of your landscapes. Our focus is to ensure that IT powers your business growth and that your users’ overall experience with IT is a positive one.
MEET ASTRO:
Your AI-powered cloud operations companion
Astro helps our clients summarize complex reports and lengthy tickets, understand FinOps, and analyze security impacts through natural human language.
Turbocharge your visibility.
Ready to tour the CloudVantage user experience? Fill out the form and a representative from Protera will reach out within 24 hours.
Cloud & UX Platform
Protera developed an industry-leading cloud and customer experience platform, CloudVantage, which incorporates automation and AI to deliver actionable performance insights, integrated security, and service orchestration across private and public clouds.
Partner, Not Provider
Protera establishes a true partnership with our clients—we strive to become an extension of your IT team. We are not “order-takers”—we believe in proactive governance of your landscapes. Our focus is to ensure that IT powers your business growth and that your users’ overall experience with IT is a positive one.
Cloud & UX Platform
Protera developed an industry-leading cloud and customer experience platform, CloudVantage, which incorporates automation and AI to deliver actionable performance insights, integrated security, and service orchestration across private and public clouds.
Partner, Not Provider
Protera establishes a true partnership with our clients—we strive to become an extension of your IT team. We are not “order-takers”—we believe in proactive governance of your landscapes. Our focus is to ensure that IT powers your business growth and that your users’ overall experience with IT is a positive one.



